1. Install the Microsoft Authenticator app on your smartphone.

2. The first time you sign in to Outlook Web App or M365 ( https://outlook.office.com or https://office.com ), you'll need to set up multi-factor authentication (MFA). Once you've set up MFA, you can immediately check if you've received any emails in webmail.

1. You can change your initial password directly at https://passwordreset.microsoftonline.com.

Guidelines for the new password

• Is at least 12 characters long
• Contains letters (uppercase and lowercase). Do not use umlauts (ä, ö, ü, etc.), as this could cause problems in web services.
• Numeric characters (examples 0, 1, 2, 3, 4, 5, 6, 7, 8, 9)
• Symbols (examples: !@#$%^&*()_+-={}|[]\:;<>?, ./)
• Important: Create a separate, strong password for each service (Webmail Uni, Webmail Privat, Zalando, Facebook, etc.).
• The initial password is no longer valid after the password change.

2. Password management tools

1. Log in to https://eduid.ch with your private email address and your Switch edu-ID password. Under Organizations, you can check whether you are linked as a student at the University of Lucerne. If you don't find a link, you can create one yourself on the migration website.

2. Set up multi-factor authentication (MFA) on the eduID website ( https://eduid.ch ) under "Security." Activating MFA is mandatory for access to OLAT ( https://lms.uzh.ch/dmz/ ).
   
   Important: The recovery code must be kept carefully so that you can reconfigure MFA if your smartphone is replaced or lost.

3. At the Central and University Library of Lucerne you can register for an SLSP library account using the Switch edu-ID

1. You can set up eduroam Wi-Fi at the University of Lucerne. Once set up, you can also use eduroam at other universities worldwide.

1. External use of the licensed ZHB e-media (e-journals, e-books, e-newspapers, and databases) is possible for members of the University of Lucerne via VPN. VPN allows direct access to the licensed e-media offerings, similar to access on campus within the university network.

1. The digital ID card will be officially introduced for employees and students on January 15, 2026. From this date onwards, physical campus cards will no longer be issued or replaced, and the new digital ID card will apply to all members of the University of Lucerne.
   
   The digital ID card is created by employees and students themselves via a web portal.
   
   The current physical Campus Card will remain valid until the end of March 2026 and can be validated at the validation machines.

https://it-help.unilu.ch/en_US/digital-id-card/info-digital-id-card

1. The introduction of the digital ID card will also change printing, copying and scanning at the University of Lucerne. By the end of March 2026, there will be a switch from Q-Pilot (printing solution with the physical campus card) to the new print management solution PaperCut (printing solution with the Salto badge).
   
   Multifunction devices with both solutions will be available until the end of March 2026.

https://it-help.unilu.ch/en_US/print-copy-scan/papercut-stud